bk95's Privacy Policy

Last updated: January 2026

bk95 is a secure and reliable online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how your personal information is collected, used, disclosed, and kept secure when you use the bk95 website and services.

1 Scope of Information Collection

bk95 collects only the information necessary to provide you with the best possible service. We collect the following types of information:

1.1 Information You Provide Directly

When you create an account on bk95 or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification — for persons aged 21 or older only)
• Email address and mobile number
• Payment-related information — such as your bKash, Nagad, Rocket, or Upay number (for secure transactions)
• Identity documents (required during the verification process)
• Bank account details (for bank transfers)

1.2 Automatically Collected Information

When you visit our platform, the following information is collected automatically:

• IP address and device type
• Browser type and operating system
• Date, time, and duration of visit (Bangladesh Standard Time, UTC+6)
• Cookie and session data
• Information about how you accessed our site

1.3 Transaction and Gaming Information

Records of all financial transactions and gaming activity conducted through your account are stored in our systems. This includes deposit amounts, withdrawal amounts, betting history, and details of bonus usage.

2 Purpose of Information Use

bk95 uses the collected information for the following legitimate purposes:

2.1 Account Management and Service Delivery

Information is used to create and manage your account, process deposits and withdrawals, distribute bonuses and rewards, and provide customer support. In particular, information is essential for ensuring secure payments via bKash, Nagad, Rocket, Upay, and bank transfer.

2.2 Identity and Age Verification

We ensure that only persons aged 21 or older are able to use bk95's services. Identity information is verified for this purpose.

2.3 Security and Fraud Prevention

Information is analysed to detect suspicious activity, prevent fraud and money laundering, and ensure the overall security of the platform.

2.4 Service Improvement

Information is used to improve the user experience, resolve technical issues on the platform, and develop new features.

2.5 Communications

Your contact information is used to send transaction notifications, important policy update notices, and customer support responses.

3 Cookies and Tracking Technologies

bk95 uses cookies and similar technologies that help us improve the quality of our services.

3.1 Essential Cookies

These cookies are essential for the basic functioning of the site. They remain active to maintain login sessions and ensure secure browsing.

3.2 Functional Cookies

These cookies are used to remember your preferences and settings and to personalise your experience on the site.

3.3 Analytics Cookies

Anonymous statistics are generated to analyse platform usage and improve services. These cookies do not identify any individual personally.

4 Information Sharing and Disclosure

bk95 never sells your personal information to third parties. However, information may be disclosed in the following circumstances:

4.1 Service Providers

Information is shared in a limited and contractual manner with organisations that assist in providing services such as payment processing, technical infrastructure, and customer support. These organisations are required to comply with our privacy standards.

4.2 Legal Obligations

Information may be disclosed as part of a court order, a lawful request from a government authority, or a legal process.

4.3 Fraud and Crime Prevention

Information may be shared with relevant authorities when required to assist in the investigation of fraud, money laundering, or other illegal activity.

5 Data Security Measures

bk95 follows industry-standard technologies and practices to protect your information:

• SSL Encryption: Our entire platform is secured with SSL/TLS technology, which encrypts all data exchanged between you and our servers.
• Secure Payment Infrastructure: All financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer are conducted through encrypted channels.
• Access Controls: Only authorised personnel can access user data, and a log of every access is kept.
• Data Minimisation: We collect only the information that is necessary, and delete it within a set timeframe once it is no longer needed.
• Regular Security Reviews: Our security measures are regularly reviewed and improved.
• Fair Play System: An independent verification process is followed to ensure the fairness of gaming outcomes.

6 Data Retention Period

bk95 does not retain your information beyond what is necessary:

• All information is retained while the account is active.
• After an account is closed, information may be retained for a specific period to meet legal obligations.
• Transaction records may be retained for an extended period for financial audit purposes.
• Cookie and analytics data is generally deleted automatically after a short period.

7 Your Rights

As a bk95 user, you have the following rights:

7.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information.

7.2 Right to Correct Information

You have the right to request correction of any information we hold about you that is inaccurate or incomplete.

7.3 Right to Delete Information

In certain circumstances, particularly where there is no legal obligation to retain it, you have the right to request deletion of your personal information.

7.4 Right to Opt Out of Marketing Communications

You have the right to opt out of receiving promotional communications at any time.

To exercise these rights, contact our support team. We provide assistance 24/7 via live chat or by email.

8 Protection of Children and Minors

bk95's services are for persons aged 21 or older only. We never intentionally collect information from minors.

If a minor creates an account by mistake and this comes to our attention, that account and the associated information will be deleted immediately.

9 Third-Party Links

Our platform may sometimes contain links to third-party services (such as payment gateways). bk95 is not responsible for the privacy policies of these third parties. It is recommended that you read the privacy policies of bKash, Nagad, Rocket, and Upay before providing any payment-related information.

10 Policy Changes

bk95 may update this privacy policy from time to time. We will notify you of any significant changes in the following ways:

• By posting a clear notice on the website
• By sending a message to your registered email address
• By informing you of the change when you next access the service

If you continue using the service after a revised policy is published, you will be considered to have accepted the new policy.

11 Contact Us

If you have any questions, concerns, or requests about this privacy policy, please contact our support team. We provide assistance in both Bengali and English.

12 Applicable Law

This privacy policy has been prepared in accordance with the laws and regulations in force in Bangladesh. bk95 is committed, as a secure and reliable platform, to always protecting user information.

If you have any objection to this policy or our data management practices, please contact us directly in the first instance. We are sincerely committed to resolving any concerns.